Customer Service & Delivery
All orders will only be sent after the payment is cleared and checked by us.
Orders will be processed in 2 or 3 working days after receiving the payment. Delivery may take up to 10 working days worldwide.
We will inform you if the delay occurs. Delays may arise during holidays and sale periods.
Our carriers deliver during normal business working hours and may require a signature on receipt, so we suggest your order is delivered to an address where someone will be available to accept it.
Taxes & Duties
Any charges on a package must be paid by the person receiving the package. Les Saints Perdu has no control over these charges and we can’t tell you what the costs would be. In order to be sure of the applicable charges, please contact your local customs office.
VAT/tax is included in the given price.
All prices exclude VAT/tax and customs. Besides VAT/tax and customs, price also excludes costs for physical inspection at customs in countries where this is required.
Please also note the following:
Also all orders will include an official invoice declaring the exact total amount of the purchased goods. We will not lower the value or mark the item(s) as a gift on the invoice of the parcel, following international import regulations of the Republic of Georgia.
If the item is not received and sent back to us by the postal service company you will be charged the actual shipping fee. The price of the item will be credited once we receive the item. We will contact you to inform you when we receive the package.